Return and Refund Policy

At World Supply, we want you to be satisfied with your purchase. Please read our return and refund policy before placing an order.

Returns

If you have an issue with your order, please contact us within 14 days of delivery. Items must be unused and in their original condition to qualify for a return. Some products may not be eligible for returns.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us with your order number and clear photos of the issue. We will review the situation and work with you to find a suitable solution.

Refunds

Once your return or issue has been reviewed and approved, we will notify you of the outcome. Approved refunds will be issued to your original payment method. Please allow additional time for your bank or payment provider to process the refund.

Non-Returnable Items

Items that have been used, damaged after delivery, or returned without prior approval may not qualify for a refund, subject to applicable law.

Shipping Costs

Original shipping fees are generally non-refundable unless the return is due to an error on our part or required by applicable law. Customers may be responsible for return shipping costs when applicable.

Order Cancellations

If you need to cancel an order, contact us as soon as possible. We cannot guarantee cancellations once an order has been processed or shipped.

Contact Us

For questions about returns or refunds, please contact us through our store's contact page. Include your order number and a description of the issue so we can assist you.

World Supply reserves the right to update this policy as needed, subject to applicable consumer protection laws.